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Your Business is Our Priority

About us

We help our clients grow their business as our Own

A Canadian-based technology firm with an expert team of highly dedicated specialists, supported by strategic and emerging technology partners, who are laser-focused on taking companies to the next level.
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Our Approach

We understand that you may need more than just advice, thus we work as an extension of your team to strategize, design, develop, analyze, and implement the solutions that deliver value to your business. We integrate our processes within yours, so that we can manage (and support) any changes with ease and success.

Who We Are

LinkPoint has been providing Consulting Services to our clients for over two decades. With current headquarters in Langley, BC, we are a team of experienced professionals who always give their full dedication to every project. We serve a variety of industries, including transportation, aviation, manufacturing, education, retail, hospitality, finance, and more, in both private and public markets.

Our Mission

We lead the sector with our products and services through the identification of opportunities, creation, development and deployment of both standardized and custom solutions for our clients.

We foster a team of the best and brightest in solving technology problems through our services, solutions, and support, while empowering our clients and people to grow and prosper.

Our Vision

To be the market leader with the products and services we offer within the communities we operate out of. Exceeding our clients’ expectations when it comes to product knowledge and solution recommendations, while forging powerful and dynamic relationships with our vendors, clients, and strategic partners.

Core Values

Communication

  • We listen as well as we speak. We speak as well as we listen.
  • We accept feedback. We provide feedback.
  • We evoke empathy, compassion, and support.

Integrity & Responsibility

  • We act with confidence, not complacency. We are always honest and speak the truth, even if the message is difficult.
  • We follow through on our word and our obligations.
  • We hold ourselves accountable. And we support others by holding them accountable.

Collaboration & Inclusion

  • We acknowledge differing opinions, thoughts, and experiences. Even if we do not share the same perspective.
  • We work together; internally and externally.
  • We value creative thinking; we are solutions experts.

Innovation & Value

  • We evaluate new methods, ideas, and products.
  • We constantly assess, plan, and execute.
  • We are considerate of business goals, future technologies, scalability and returns on investment.

Core Values: PROACT

P

People First

  • We are a group that cares and looks after one another, and does what it takes to ensure everyone’s individual and collective successes are a top priority
  • We listen as well as we speak. We speak as well as we listen
  • We actively seek and deliver constructive criticism
  • We evoke effective communication, empathy, compassion, and support 

R

Results Oriented

  • We focus adding value in all our interactions
  • We constantly evaluate new methods, ideas, and products
  • We regularly demonstrate insightfulness and proactively approach challenges, opposed to acting reactively or finding quick fixes 
  • We constantly employ the A.P.E theory – Assess, Plan, and Execute
  • We are considerate of business goals, future technologies, scalability, and returns on investment

O

Oneness

  • We operate as a single unified team 
  • We provide a seamless and harmonious experience across all business units 
  • Our collective knowledge, skills, and abilities, allow us to develop and exercise synergy
  • Our interdependencies allow us to support one another and become powerful beyond measure

A

Accountability

  • We hold ourselves accountable and support our colleagues by holding them accountable 
  • We act with purpose, intention, and confidence, not complacency 
  • We are always honest and speak the truth, even if the message is difficult 
  • We follow through on our word and our obligations

C

Customer Experience

  • We serve the needs of our customers and exceed expectations at every touch point
  • We ensure our customers are extremely satisfied with our products, services, and offerings
  • We listen deeply to our customers, identify root causes, and go out of our way to provide the best solution possible
  • We operate with a sense of urgency, taking due care and consideration to offer timely service 
  • We do not settle for the status quo and constantly evaluate the best way to serve our customers

T

Teamwork

  • We collaborate with our team members to put the best products/services in front of our clients
  • We encourage healthy dialogue amongst one another and acknowledge differing opinions, thoughts, and experiences, even if we do not share the same perspective
  • We work together collectively as a cohesive team
  • We value creative thinking; we are solutions experts

Our History​

LinkPoint was originally founded in 1999 as a computer repair services and solutions provider for residential clients and small businesses. After more than two decades of continued growth, LinkPoint has become an industry expert in IT Services, Technology and Management Consulting, and Business Development throughout British Columbia.
1999
Founded

KS Systems was founded to provide computer repair for residential clients and small businesses

2001
Incorporated

Incorporated as Digital Computer Solutions Inc. with a focus on SMEs, primarily in the transportation industry.

2003
Addition of IT Consultancy

Addition of IT Consultancy and process development.

2004
Introduction

Introduction of Managed Services.

2007
Addition of Business Analysis

Addition of Business Analysis and Cost-Benefit centric consultancy.

2012
DCS Rebrands

DCS Rebrands as LinkPoint IT Solutions Ltd.

2013
LinkPoint adds offices

LinkPoint adds offices in Vancouver and Richmond.

2015
The company consolidates

The company consolidates and establishes its headquarters in Port Coquitlam.

2016
LinkPoint offers development services

LinkPoint offers development services to clients.

2017
LinkPoint adds a new office

Continued growth encourages LinkPoint to add a new office in downtown Vancouver.

2019
Acquisition

Announcement of organizational restructuring within the LinkPoint Technology Group of Companies. LinkPoint completes acquisition of Connect Okanagan Telephone Ltd. and Connect Information Technology Solutions Inc.

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We are here to help you

LinkPoint will take care of your IT needs, povide consultation services to your business, and develop customize software and websites

We’re here to help

We’re here to help Whether you have questions, quote requests, or feedback on our work – we’d love to hear from you.
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